As we enter the next phase of innovation with Metronome 2.0, we’re thrilled to roll out the latest features that are designed to make pricing and billing simpler, faster, and more flexible. From a revamped pricing data model to enhanced commit contract functionality, our platform now gives you more control than ever to fine-tune your pricing strategy and scale effortlessly. Whether you’re looking to manage rate cards from a single source of truth, customize pricing down to the granular level, or automate workflows to streamline customer billing, Metronome 2.0 has you covered.

While there are hundreds of features included in Metronome 2.0, this changelog highlights key investments we've made to the platform: 

Simplify pricing updates with a centralized rate card model

• Use centralized rate cards as your single source of truth for pricing. Easily manage and roll out updates for all customers—whether on standard or custom pricing—from a single place. Learn more about managing rate cards.

Offer custom pricing with granular customer configuration 

• Customize pricing with flexible discounts and overrides to any part of your list pricing, without needing new one-off plans. Make granular, time-based adjustments for individual customers and schedule updates to apply instantly, in the future, or retroactively. Learn more about customizing pricing.

Win high-value customers with flexible commit contracts

• Empower your sales team to secure long-term commitments with our flexible commit model. Support prepaid or postpaid options, adjust schedules, and implement rollover or overage policies. Easily manage and update contract terms and balances throughout the customer lifecycle, from land to renewals and expansions. Learn more in our enterprise commit launch guide.

Segment pricing with dimensional pricing

• Optimize your pricing by offering different price points based on  factors such as customer segments, markets, regions, or costs. Easily segment a single metric by any dimension using pricing group keys and apply targeted discounts where they matter most—without creating multiple billable metrics. Learn more about dimensional pricing.

Design fully flexible SQL billable metrics

• Easily construct queries on raw events with minimal pre-aggregation. Iterate pricing and backdate changes without altering your data pipeline or re-ingesting events. Learn more about billable metrics.

Offer convenience and choice with multiple contracts per customer

• Allow an organization to create multiple active contracts, from PAYG to enterprise agreements, each tailored to specific projects or teams. Learn more about customer and contract provisioning.

Improve transparency with flexible billing presentation

• Customize your in-product billing dashboard to give customers clear visibility into their real-time usage and spend. Allow them to track cost breakdowns by any metrics and time frames for better control over their budget. Learn more about building customer dashboards.

Streamline the customer journey with automated workflows

• Improve your product experience by automating every step of customer purchase and billing journey. With end-to-end API support, streamline key workflows both in-product and across business systems—from customer acquisition and provisioning to usage tracking and invoicing. Learn how in our API documentation.

Scale confidently with API-driven pricing management

• Manage your entire pricing and packaging with APIs. Enable efficient pricing updates, contract adjustments, and scalable billing processes. Ensure a consistent billing experience as your customer base expands and your pricing structures grow more complex. Learn how in our API documentation.

Provide customers peace of mind with spend control

• Give customers control over their spend with configurable alerts, allowing them to set custom budgets for projects and receive notifications when thresholds are exceeded. Learn more about customer spend controls.

Simplify targeted engagement with custom alerts 

• Create flexible alerts for specific customer segments, sales motions, or promotions. Send relevant, real-time signals to your internal teams. Learn more about creating and managing alerts.

Increase sales efficiency with Salesforce data sync

• Equip your sales team with real-time insights for upsells, cross-sells, and churn prevention. Metronome syncs customer spend, usage, and commit balances to Salesforce daily, letting your team focus on selling, not data gathering. Learn more about syncing billing data into Salesforce.