Usage threshold alerts supported on Contracts

Customers using Contracts can now set usage threshold alerts for any billable metric.

How it works:
The alert monitors raw usage volume, sums usage across active billing periods, and triggers when a defined quantity threshold is reached.

This makes it easy to track usage milestones and surface potential issues before they lead to billing surprises or customer escalations.

Example supported use cases include:

• Internal workflows

  • Alert account teams when customers approach usage limits, enabling proactive outreach

  • Detect misuse or misconfiguration that could have financial impact to the business

• End-customer experience

  • Power in-product alerts when usage nears a limit and allow customers to set their own usage thresholds alerts

  • Enable contextual upsell nudges based on actual usage

This is available to all customers. See docs here.